Explore a Career with Geneva Golf & Country Club

Join the Geneva Golf & Country Club team, where teamwork, passion, and excellence come together to create exceptional member experiences. Since 1900, our Muscatine, Iowa club has offered a welcoming, supportive environment where your skills and creativity are truly valued. We are seeking a friendly, professional, and detail-oriented Special Events Coordinator and Membership Assistant to serve as a key front-facing representative of our club. This role is essential in delivering exceptional service to members and guests while supporting membership operations and coordinating high-quality club events.

The ideal candidate is welcoming, organized, and self-starting. They will enjoy thinking up creative and enjoyable member experiences for Geneva’s adult and family membership. The ideal candidate enjoys executing quality events & pays attention to detail. This is part-time opportunity, approximately 30 hours per week. Standard in-office hours are 9:30 a.m. to 3:30 p.m., with flexibility as needed to accommodate events. Starting wage for this position is $18.00 an hour.

Primary Duties and Responsibilities:

• Ideate and execute special events for Geneva’s membership, such as movie nights, card games, family activities, continuous learning and more.
• Create event promotional communications for channels including email, the member portal and social media. Prepare event materials such as signage & supplies.
• Partner with internal departments (clubhouse and golf operations) to ensure seamless event execution.
• Assist with managing event registrations.
• Be present at events to oversee setup, execution, and breakdown while ensuring a high-quality member and guest experience.
• Greet members and guests who walk into the club, answer phone calls, address questions, and direct inquiries appropriately.
• Support membership growth and retention efforts by assisting with prospective member inquiries, membership applications, welcome materials, onboarding, and member communications.

The above statements cover what are generally believed to be the principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Education:

High school diploma or equivalent required.

Experience:

Previous hospitality, customer service, administrative, or event support experience is preferred.

Required Skills:

• Strong organizational and multitasking skills with attention to detail.
• Professional communication and customer service skills appropriate for a private club environment.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and ability to learn club systems and POS software.
• Comfortable using or learning social media platforms (preferred).
• Ability to work collaboratively with multiple managers and departments.
• Basic administrative, filing, data entry, and recordkeeping skills

Qualifications:

• Ability to handle confidential information with professionalism and discretion.
• Demonstrated ability to prioritize and manage multiple administrative tasks across departments.
• Comfort working independently in an office setting with limited on-site oversight.

Physical Requirements

The physical demands described below are representative of those required to successfully perform the essential functions of this position. Reasonable accommodation may be made.

• Ability to sit, stand, and move throughout the office and club facilities for extended periods.
• Ability to lift and carry office supplies, files, event materials, or equipment up to approximately 25 pounds.
• Ability to operate standard office equipment including computers, printers, and phones.

Work Environment

Office-based position within a private golf and country club setting, with frequent interaction with members, management, staff, vendors, and event participants. This position requires flexibility in scheduling, including availability to work evenings, weekends, and holidays as needed to support club events and operations.

Safety Statement

Safety is a top priority at Geneva Golf and Country Club. All employees are expected to follow safety protocols and procedures to maintain a safe working environment for staff and guests.